Our Customer's Stories:
Trust is the essence of any valuable relationship. Direct From The Designers™ believes in cultivating relationships through honesty, responsiveness, and customer support long after the purchase is made. The best spokespeople are those who have purchased our home plans and are now living in their new homes.
Here is what our clients have to say about their home building experience that started with searching for their dream home on dfdhouseplans.com:
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Kelly of Salem, AL
So far we are very pleased with our experience! We had a few specific requests and we emailed those to our plan assistant, and she sent me back 6 or 8 different possibilities- one of which was just perfect! We ordered right-reading reverse due to the nature of our lot. We did receive the pdf via email within 24 hours or so! I will update this review once we've gotten further with the build!
Customer Review:
John of Unadilla, Georgia
Loved doing business with you. When we purchased the plan that we chose through Direct from the Designers we were a bit nervous about it especially since this was our first time to build. In addition to that we needed to modify the plan to better suit us. Then we were introduced to Herb and Tammy at HDS designs and drafting out of Arkansas to help with our modifications. They kept us informed and were diligent in making sure that we had the home of our dreams. Making suggestions and giving us valuable insight on how to make this an affordable build and yet having more than we thought possible. I highly recommend this service it’s more than worth the price!
Customer Review:
Brian of ALLENTON, MI
So far my experience has been wonderful with attentive service to all questions promptly answered. I am making changes to the plan and I am confident this process will go as easy and smooth as the initial plan purchase itself. Looking forward to completing the next steps into building my future home.
Customer Review:
Scott of SUNDERLAND, MA
This is a solid, well designed plan - simple, modest, efficient, easy to build, comfortable housing. We requested a few customizations to accommodate our personal requirements and our site and the designer worked patiently with us to make those changes. We'll be breaking ground next spring and will keep you posted.
Customer Review:
Natalie of Dallas, TX
I had fantastic customer service when I called and had a problem downloading my plan. Your agent helped me right away and solved the problem (all my fault). We have recently started building the plan we purchased from you and I will definitely be sharing phots with you. Thank you, Natalie
Customer Review:
Susan of NEWPORT, NC
Our needs for design changes were met with fast and excellent results. I can't wait to see our exact choices put into our home. We made 3 big changes that added to the cost of the plan, but we got exactly what we needed at a fair price. Our designer was in contact with us and our contractor to help in every way. I give this company an outstanding rating for customer service!!
Customer Review:
Ernie of Smithfield, VA
The plans were complete enough for our builder to hand off to a local architect to make "hurricane compliant" changes. We would have liked artist concepts of what rooms would look like, e.g., the Great Room, and different views from inside the house. We had a fantastic builder we trusted, and he was able to turn the drawings into a magnificent reality. Just for FYI - we did put the house on a slab, rather than on the crawl space. We did add a 2nd A/C and heating system on the opposite side of the house (with the tower) - that has been incredibly useful in the heat of southern Virginia. If we thought we would do this again, we would definitely use your website. The house gets lots of compliments - it works very well for us, and it is very unique here (not a traditional "Williamsburg/colonial" style). Thank you!
Customer Review:
Providenti of South Charleston, WV
We are still waiting to build our home using this house plan. We made several changes like moving the garage back 10 feet to enlarge the kitchen and adding a sunroom between our bedroom and the kitchen. I am handicapped and this house plan is perfect for my needs. Thank you!
Customer Review:
Theodore of MOREHEAD CITY, NC
My wife and I are very pleased with the plans. We made a few modifications to suit our lot and our desires. The house is within a couple of weeks of being finished and it is beautiful. It may be fall before the landscaping can be completed. It was the only plan out of hundreds that came close to meeting our wishes.
Customer Review: